A most fundamental principle of interaction design is user control. I prefer performer control, as the emphasis is on the task or activity to be completed, rather than on the tool being used. But I digress.

Performer control means that there is an obvious and available action (something to click, swipe, pinch, or otherwise interact with) that leads directly to an intended outcome. For example, if you are not interested in reading this article, you can make it disappear by clicking a familiar red dot or x that can be found in its usual place. (more…)

I blinked.

In my world-of-work – the domains of knowledge, process, and user experience – I somehow missed a profound change in user experience. Those familiar with my work know that I do not just design. I build things by getting under the covers and earnestly practicing the black arts of coding and engineering. So what did I miss? It was the connection between what have become visually and tactilely commonplace in the user experience, and what have become the core competencies and artifacts around making it happen. (more…)